Business Etiquette and Mindfulness
Online
1.20 Credits
Member Price $39.00
Non-Member Price $59.00
Overview
In today's fast-paced and interconnected workplace, success depends as much on how we show up as what we know. Business Etiquette and Mindfulness is a training designed to help professionals strengthen their communication, presence, and emotional intelligence. Participants will learn practical strategies to demonstrate professionalism, navigate workplace relationships with respect, and stay composed under pressure.
Through engaging discussions, real-world scenarios, and mindfulness exercises, this course helps individuals build the awareness and confidence needed to lead with empathy, manage stress effectively, and represent their organization with excellence. Whether you're an emerging professional or an experienced leader, this session provides actionable tools to enhance focus, foster collaboration, and create a more mindful, inclusive workplace culture.
Objectives
- Apply core principles of professional business etiquette in daily interactions
- Communicate effectively and respectfully in person, via email, and in virtual settings
- Practice mindfulness techniques to improve focus, emotional regulation, and decision-making
- Respond thoughtfully rather than react impulsively in challenging or high-stress situations
- Strengthen leadership presence through empathy, self-awareness, and composure
Highlights
- Communication
- Business Etiquette
Designed For
This course is designed for professionals at all levels—including managers, emerging leaders, and HR practitioners—who wish to enhance their professional presence, strengthen workplace communication, and promote mindfulness and respect in organizational c
Prerequisites
None
Preparation
None
Notice
Your webinar can be accessed via https://ctcpas.acpen.com/. If you do not have an ACPEN account, please sign up for an account using the email address you have on file with CTCPA.
Leader(s):
Leader Bios
Mayra Alvarez, MHRM, ACPEN BPN Business Professionals' Network
Mayra I. Alvarez is a Leadership and Work Coach, HR Executive, and Facilitator dedicated to helping professionals find clarity, confidence, and purpose in their careers. With over a decade of experience in Human Resources and Talent Development, Mayra specializes in empowering individuals and organizations to foster strong communication, authentic leadership, and emotionally intelligent workplaces.
Through her coaching and training programs, she equips teams with the tools to navigate conflict, enhance collaboration, and lead with intention. Passionate about personal growth and workplace well-being, Mayra blends practical strategies with a human-centered approach that inspires lasting change.
Shannon White, MSW, LCSW, ACPEN BPN Business Professionals' Network
Shannon T. White, MSW, LCSW is a Speaker, Mental Health Therapist, Executive Coach and Consultant, whose personal and professional desire is to teach and develop professionals that advocate for and promote wellness as well as diversity, inclusion and the empowerment of disadvantaged people in the workforce and society. Shannon possesses over 20 years of professional experience in the field of Mental Health and Social Services, with over ten of those years focusing on the education and leadership development of mental health providers, executives, and entreprenuers.
Shannon has developed and facilitated numerous CEU programs, trainings and workshops on topics of mental health, Social Work, personal and professional development, and cultural competency. Shannon also served as Professor of Sociology/Social Work at Rowan College of Gloucester College and has served as an adjunct professor of Social Work at both Camden County College and Rutgers University- Master of Social Work Program. She obtained her B.A in Sociology at Lehigh University in Bethlehem, PA and her Master of Social Work Degree at Rutgers University- School of Social Work in Camden, NJ. Shannon is also working toward her Doctorate in Education, having completed one year of the program at Northcentral University. Outside of her professional responsibilities, Shannon enjoys writing and spending quality family time with her awesome husband and four amazing children.
Non-Member Price $59.00
Member Price $39.00