Character and Trust: The Difference Maker in Effective Collaboration

Overview

This course examines the foundational role of character and trust in building effective collaboration. While individuals are often hired for their skills and knowledge, they are frequently let go due to behavioral issues—highlighting the importance of character in professional success.

Participants will explore key attributes of character and engage in a thought-provoking self-assessment exercise to increase self-awareness. The course also delves into the dynamics of trust, offering practical tools and frameworks to evaluate trustworthiness—both in oneself and in others, including managers, colleagues, and team members.

Ideal for anyone seeking to strengthen professional relationships, this course provides actionable insights into how character and trust directly impact workplace performance and collaboration.

Objectives

To gain a better understanding of effective collaboration and how character and trust are foundational
To gain a better understanding of the critical attributes of character
To gain self-awareness of one's own character
To learn an approach in evaluating the character of an individual
To learn various levels of trust (from individual to societal)
To understand the different types of trust
To learn an approach to ascertaining the trustworthiness of you and others
To learn what a toxic trust environment looks like
To learn an antibiotic to deal with the toxic trust
To provide additional perspective to effectively develop collaboration and minimize the adverse consequences of individuals and cultures with character and/or trust issues

Highlights

Definition of Collaboration
Character Definition
Critical Character Attributes
Character Self-Awareness
Additional Character Identification Techniques
Trust Definitions
Waves of Trust
Four Cores of Trust
Toxic Trust and Antibiotics

Designed For

All Professionals

Prerequisites

None

Preparation

None

Notice

Your webinar can be accessed via https://ctcpas.acpen.com/. If you do not have an ACPEN account, please sign up for an account using the email address you have on file with CTCPA.

Fees

Credits

Level

Code

Vendor

Fields of Study

Leader(s):

Mario Flores, PCC, MBA, CPA, Founder and President, Top Notch Coaching, LLC

Leader Bios

Mario Flores, PCC, MBA, CPA, Founder and President, Top Notch Coaching, LLC

Mario Flores Founder and President Top Notch Coaching, LLC

Mario Flores is the founder and President of Top Notch Coaching, LLC, an executive and professional business coaching company specializing in Leadership Coaching for the Financial Executive and Financial Professional. Prior to his retirement, he worked for over 36 years with Verizon/GTE with over 18 years at the Executive Leadership Level in Finance and Operations. Mario has excellent business acumen developed through a career that systematically evolved from professional discipline to business leader. His professional evolution is rooted in strong financial fundamentals in Accounting, Regulatory, Financial Planning as well as business fundamentals in Business Analysis, Supply Chain Management, Retail Markets and Operations. He has served in major, nationwide executive leadership roles and has acquired a broad range of financial and nonfinancial experiences over this four decade period in the dynamic telecommunications industry.

As a Professional Certified Coach (PCC) from the International Coach Federation (ICF), he is an experienced Executive and Professional coach in both “for-profit” and “non-profit” environments. Mario’s core competencies include coaching, leadership, behavioral self-awareness, business acumen, strategic thinking for results-driven execution, accountability models, multi-functional and end-to-end process viewpoints, and an understanding of the development of the “Professional to Business Partner to Business Leader” evolution.

Mario has a BBA in Accounting and an MBA in Management from Angelo State University, is a licensed CPA in the State of Texas, a Certified Winslow Research Institute Coach and a Certified Conflict Dynamics Profile Consultant.

Mario also serves on the faculty as an executive coach in the University of Texas at Dallas (UTD) Executive MBA Program and Global Leadership Executive MBA Program and as an external executive coach in the UTD Masters in Management and Administrative Sciences/UT Southwestern/THR/Parkland Healthcare Organization Leadership Program. Mario is a member of the Faculty and Moderator for the national broadcasting Business Professionals’ Network, Inc. /Accounting CPE Network (ACPEN). He has been published in the April 2012 issue of Financial Executive Magazine, a publication of the Financial Executives International (FEI) organization.

Mario is committed to giving back to the community. He has served on various boards including the Corporate Advisory Board for the National Society of Hispanic MBAs, the Christian Community Action (CCA) Board of Directors and Parenting Alone. He has engaged in public speaking in various forums including Angelo State University, University of North Texas, University of Texas at Dallas, Nanjing University in China, The United Nations, The Financial Executives International Dallas Chapter and other not for profit organizations.

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